iapresentation

Links, bookmarks, finds early October

Posted in links by solle on 11/10/2009

Links, bookmarks, discoveries

Posted in content, ideas, links, Online by solle on 11/07/2009

Week ending 11 July

Profits before patients: Wendell Potter talks to Bill Moyers about 20 years inside the health care industry with perfect Dante quote “The hottest places in hell are reserved for those who, in times of moral crisis, maintain a neutrality.”

Kosmix – semantic search engine – what’s happening on the web (well quite a lot really and it isn’t only conversations regarding the custody of MJ’s children.

Joshua Porter’s Designing with psychology in mind

Eventually discovered Tiltshift for the iPhone

Considering the somewhat different paths Great Designs Should Be Experienced and Not Seen and Disruption versus Usability: has UXD become TOO good? and Design With Intent: How designers can influence behavior

Started playing around with Mapumental

Fill up a page of your sketchbook a day – Pretty sketchy and its Flickr group

Post-it easel pads

Future Perfect

Walking Papers: Print maps, draw on them, scan them back in

Maglev toy train

User Experience Trading Cards – check the ones you didn’t manage to get at UXLondon

The 1kb CSS Grid and the Grid System Generator

From Adactio Revealing Design Treasures from The Amazon

Maps as service design: The Incidental

Google Dark – godark.us

Web Trend Map V 2_1 – about

@craigmod – nice grid

AxLib – A robust design library of usable interaction patterns for Axure RP

Smart.fm and An owl’s life

ruiz+company – design inspiration

cortex – Xavier Encinas Studio personal visual library

@font-face: The potential of web typography

Content-Preserving Warps for 3D Video Stabilization

Abandoned Britain – Photographing ruins

Matt Webb and his opening presentation at reboot 11. Scope – Design and contributing to culture; ourselves as individuals and the big picture; taking action.

10 informative web design presentations

keep an eye on this – Luca De Rosso’s OTTO Beatslicing is more fun when you hold the sample in your hands

Open Plaques

Stop motion paper prototyping

Best RSS feeds for information graphics

Design Ethnography & Mood Maps over at Semantic Foundry

and Hicks Design Icons for Interaction and a revisit to Old News about Icons

and finally The Best of French Cheeses

Proud of my Buck Rogers puzzles (here’s an example)

Buck Rogers puzzle

Buck Rogers puzzle

and

That I must complete my input for Russell Davies’ Speculative Modelling

Finish my cardboard camera

hole-on ex

& finish my cardboard menagerie

cardboard menagerie

micro thoughts & quotes, discoveries

Posted in content, Data, ideas, links by solle on 22/05/2009

Media’s want to break free

Heady growth in online advertising encouraged countless start-ups and traditional media businesses to chase the same business model. But the belief that online advertising would grow fast enough to fulfil all the business plans riding on it was “almost a collective psychosis”, says Rob Grimshaw, managing director of FT.com.

London iA Google Custom Search

How to be better at digital, or interactive, or new media or whatever it’s called…
How to be better at digital, or interactive, or new media or whatever it’s called…
First they laugh at you. Then they hate you. And then you win.

…being obsessive about user experience and treating it like software

From Siri Hustvedt’s book Sorrows of an American

“If we run low on on empathy, we can always refuel on guilt”

Dieu seul sait quoi (God alone knows what this is) Doctor’s classification of injured First World War soldiers.

Designing site structures for intranets and websites

Creating site structures, especially for large intranets and websites, cannot be hurried. It needs to be designed with user needs and future change and scalability in mind. For this to happen there needs to be a plan and this plan needs to be created from sound principles. This article provides introductory material on how this can take shape.

User Experience = Management Development Visualisation (informationarchitects.jp)

Concept Maps

Including A Model of The Creative Process, A Model of Play and A Model of Innovation

Creating Inspiration

where I found Sky Catcher from Amsterdam

Persuasive web design (presentation from recent German IA conference)

Marrying Web Analytics and User Experience (Louis Rosenfeld presentation from recent German IA conference)

Flickr machine tag browser

Huffduffer machine tags

UXCampLondon is all go

The ultimate ways to test your site (Cennydd Bowles)

Structured Procrastination

Flairbuilder user interface prototypes and wireframes

Axure for Mac – coming soon (about time considering everyone I know who uses the existing version runs it on Windows on a Mac.

Lego Architecture Frank Lloyd Wright LEGO Sets (launched in conjunction with present Show at the Guggenheim)

Fused Network – seems like good hosting

We made this – natty design blog

this week’s inspiration

Posted in content, Data, links by solle on 05/05/2009

has to start with Milton Glaser’s 10 Things I Have Learned (from 2001) with gems from John Cage, Fritz Perls, Iris Murdoch and of course Milton himself. Good advice never ages.

MIT publish all course work free and without registration.

New York Stories – narrative audio and photo profiles of New Yorkers

(also from New York) New Sonic Youth album, The Eternal

Google Sites

London IA Google Custom Search

All the books you could possibly desire on Typography

Nice layout – globeandmail.com

euroia – Europe’s Fifth Information Architecture Summit

The Future of Wireframes

McMoon – Behind the counter of an abandoned McDonalds lie 48,000 lbs of 70mm tape… the only copy of extremely high-resolution images of the moon.

Eucalyptus. The library to go on iPhone

All our yesterdays

Wooden bicycle

Designing for Faceted Search

Inside Dylan’s mind

Complex inferiority: user experience in the UK

Skimmer

“1 in 1,300 purchasers writes a review. With a standard 2% conversion rate, you need 3 million visitors/day to get useful reviews.” (hat tip @iA)

Information Architects site redesign (iteration image on Flickr)

next stage of Online Form Innovation Awards

and of course the London IA group

Tagged with: , , ,

This week’s tabs/links/bookmarks

Posted in content, Data, ideas, links by solle on 26/04/2009

Audience Development

Posted in Business, content, links, Online, Twitter by solle on 10/03/2009

Notes from a recent presentation (the link to the presentation is at the foot of the post):

Audience development – pivotal to success

Audience Development is split between retaining satisfied customers and growing the customer base.

customer acquisition

one

manage SEO of all pages taking into consideration current best practice

by order of importance

on page:

  • <title> tag
  • Keyword frequency and density
  • Keyword in headings
  • Keyword in document name
  • Meta name description
  • Meta name keywords

off page:

  • Link anchor text contains keyword
  • More backlinks (higher PageRank)
  • Link Popularity within the Site’s Internal Link Structure
  • Page assessed as a hub
  • Page assessed as an authority
  • Link velocity (rate at which changes)

and remember

  • Balance paid & organic listings
  • Blended/universal results
  • Search term research & targeting
  • Ensure site design is search friendly
  • Avoid duplicate content & multiple site issues
  • Get authoritative mentions online by going beyond Linkbait

(thanks Dave Chaffey)

and then work on the 77 tips found here

two

network with SEO and audience development professionals to keep abreast of current best practice and innovations within the sector

make sure you are on Linkedin and join the

audience development group
Digital Publishing Network
LinkedSEO Group

make sure you are on

Twitter and follow the right people

three

run inhouse guerilla SEO best practice workshops in collaboration with marketing departments for content teams and front-end development

for content teams look no further than presenting the
BASIC principles of online journalism

for development teams look no further than running through point one

four

develop content sharing partnerships with third parties

research your sector and communicate with competitors direct and indirect and any other sites with similar content

start non-commercial content sharing by linking to each other’s content

remember – the link is king

five

Linkbuilding

ensure that you link from your content

remember – it’s a conversation

the web conversation should have no walls

build up links

tools and people that can help

Publish2.0
Onlinejournalism
Newsless
Buzzmachine
Silobreaker
Daylife
Yahoo Buzz
delicious
digg

and Twitter Tools

six

manage Social Media reputation:

embrace trends such as microblogging tool Twitter as access to new audiences and method of communicating with existing audience

“Dell believe $1m worth of business from Twitter”

Twitter Tools

Twitterfall
Monitter
Twitseeker
PleaseRT.me and Retweetist – retweeting tools
Filttr – filtering Twitter
beamagpie – advertising
Twist – trends
Twitbot
retweetradar
twilert – email alerts
Pingvine and Twitterfeed– RSS aggregator

seven

For content/news sites: every morning email a list of keywords to be used in titles and intros for the day’s content Google Trends and Google Keyword Search

customer retention

one

strengthen culture where customer retention is as important and vital to the business as customer acquisition

customer feedback should be viewed as some of the most important data available

involve all employees in positive and negative feedback

from it all employees will learn

what is important
what is relevant
what can be done to make positive change

two

customer retention is an ongoing conversation and that conversation requires managing and developing day to day

get to know your customers

beta groups
customer feedback roundtables
user testing
outbound calling

involve all departments including marketing, product and contact centre to develop a better understanding of customer’s needs and requirements

three

action customer feedback and develop further customer loyalty

and

feedback to customer the positive changes you have made

four

increase online dialogue with customers with a willingness and courage to publish and share concerns, questions, grievances

five

continually test important areas of the site using no/low-cost tools and action feedback into site enhancements/tweaks/BAU improvements

Website Grader
Web accessibility tools
Userfly and Feedbackarmy – User testing
Yahoo Site Explorer
Silverback – Guerilla user testing
SEODigger
Chalkmark, Treejack, OptimalSort at Optimal Workshop

six

create ‘User Experience team’ with existing members of staff to place the user voice into decisions

even if the team is only of ‘one’ a lot can be done

reference

Leah Buley’s How to be a UX Team of One

seven

reputation management: monitor the web for discussion (positive/negative) and proactively re-act

set yourself up with the monitoring tools for Twitter

and

Google Alerts
Trackur (+ free guide)
Reputation

(Audience Development presentation on Slideshare)

or download a PDF of it

Recent links

Posted in content, ideas, links, RSS by solle on 18/02/2009

Pick of my recent links from Delicious, Google Reader and my local bookmarks:

From Nieman Reports: To Prepare for the Future, Skip the Present ‘… today’s obsession with saving newspapers has meant that, for the most part, media companies have failed to plan adequately for tomorrow’s digital future.’

Pixelmator – image editing for the rest of us

Language Log

From Boxes and Arrows (quite old but hugely relevant in these difficult times) Getting hired

The ‘How to influence worksheet’

From Wikipedia page on Pecha Kucha ‘The idea behind Pecha Kucha is to keep presentations concise, the interest level up and to have many presenters sharing their ideas within the course of one night. Therefore, the 20×20 Pecha Kucha format was created: each presenter is allowed a slideshow of 20 images, each shown for 20 seconds. This results in a total presentation time of 6 minutes 40 seconds on a stage before the next presenter is up.’

From Cameron Moll 20 tips for better conference speaking

Persona templates

UX Challenge Conference

BBC Radio Labs How we make websites

How to spot Arial

Beyond Usability: Designing Web Sites for Persuasion, Emotion, and Trust

From RWW: Vint Cerf: Despite Its Age, The Internet is Still Filled with Problems

Indexhibit

Aviary: Vector Graphics Editor for the Web

Rob Waller’s The Simpleton

Dan Lockton’s Design with intent

Sir Ken Robinson Speaks at the RSA

Posting soon:

Post on pattern libraries and need for further standardisation

Breadcrumb.me

Presentation methods and resources